View the GoTo Webinar System Requirements for Attendees
These are the system requirements needed to successfully join webinars.
If you're looking for help actually joining a session, see the various ways you can join (these may vary depending on the organizers settings) as well as Join a webinar session. If you are running into some unexpected snags, see I can't join my session.
How do I know which webinar type I'm joining?
The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar they scheduled before reviewing the various system requirements below.
Check your system compatibility automatically
Join a standard webinar
| System Type | Requirements |
|---|---|
| Operating System |
|
| Web browser — Only available for sessions hosted in the GoTo experience, check with your host. |
|
| Internet |
|
| Apps |
|
| Hardware |
|
| Mobile device |
|
Join a webcast webinar
| System Type | Requirements |
|---|---|
| Web browser | Google Chrome (most recent 3 versions) Mozilla Firefox (most recent 3 versions) Apple Safari (most recent 3 versions) Microsoft Edge (most recent 3 versions) |
| Internet connection | Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended for VoIP audio) |
| Software | GoTo mobile app |
| Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) |
| Mobile device | iOS 10.0 or newer Android OS 5 (Lollipop) or newer |
Join a recorded webinar
| System Type | Requirements |
|---|---|
| Web browser | Google Chrome (most recent 3 versions) Mozilla Firefox (most recent 3 versions) Apple Safari (most recent 3 versions) Microsoft Edge (most recent 3 versions) |
| Internet connection | Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?) Mobile device: 3G or better (WiFi recommended for VoIP audio) |
| Software | No additional software needed |
| Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) |
| Mobile device | iOS 10.0 or newer Android OS 5 (Lollipop) or newer |